Payment gateway Centrobill will attend TES Prague from September 25-28, where representatives will address merchant concerns regarding account stability, Mastercard's new Scam Merchant Monitoring Program (SMMP), and localized payment methods for European expansion.

Centrobill at TES Prague

Centrobill, a global payment processor, is scheduled to attend TES Prague, which will take place from September 25-28. The company specializes in servicing subscription commerce, digital goods, gaming, dating, and specialty verticals that traditional processors may not support. Representatives from Centrobill will be available to discuss onboarding processes, acquiring strategy, and account redundancy planning.

A primary focus for Centrobill at the event will be addressing merchant concerns about account stability. Centrobill CSO Len Garcia stated that merchants frequently express concerns about whether their accounts will remain active and healthy, identifying this uncertainty as a key problem the company aims to solve.

Navigating Mastercard's SMMP

Centrobill will also provide information on Mastercard's new Scam Merchant Monitoring Program (SMMP). According to a Centrobill representative, the SMMP replaces previous ratio-based chargeback programs with an investigation-led model. Merchants in their initial six months of Mastercard acceptance will face increased scrutiny under this program.

The SMMP outlines specific thresholds that can trigger an investigation. If combined refunds and chargebacks exceed 5% of at least 500 transactions within a 30-day period, a 72-hour acquirer investigation can be initiated. Confirmed scam activity will result in the immediate cessation of Mastercard and Maestro acceptance. Mastercard's guidance explicitly mentions adult content in relation to these rules.

A company representative indicated that card network rules are expected to continue evolving as standards tighten. Centrobill works directly with acquiring banks and card network contacts to ensure that a merchant's business is documented and understood proactively, aiming to prevent issues before they arise.

European Market Expansion and Localized Payments

For merchants looking to expand into the European Union, Centrobill representatives will offer guidance on localized payment methods and local checkout requirements. This includes specific payment solutions such as iDEAL in the Netherlands and Bancontact in Belgium.

Centrobill emphasizes its role in helping merchants navigate the complexities of international payment processing, particularly in regions with diverse local payment preferences. The company's presence at TES Prague aims to facilitate discussions around these critical operational aspects for businesses in various digital sectors.

Meetings with Centrobill's Len Garcia, CSO, and Anastasia Ivanova, sales operations manager, can be booked by interested parties.

Key Facts

  • Centrobill will attend TES Prague from September 25-28.
  • The company will address questions on onboarding, acquiring strategy, and account redundancy.
  • Centrobill will provide information on Mastercard's new Scam Merchant Monitoring Program (SMMP).
  • The SMMP replaces ratio-based chargeback programs with an investigation-led model.
  • Combined refunds and chargebacks above 5% of at least 500 transactions in 30 days can trigger a 72-hour investigation under SMMP.
  • Centrobill will assist merchants with localized payment methods for EU expansion, including iDEAL and Bancontact.